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Frequently Asked Questions

Detailed below are some frequently asked questions about houseboating. If your specific questions are not answered below, please contact us and we will put your mind at ease.

Do I need a boat licence?

No boating or fishing licences are required.  We supply all information and training required.

Do I need any experience?

You don't need any boating experience, just a dash of common sense.  We give you a complete briefing on operation and navigating your houseboat before you even leave the marina.  Then one of our captains pilots you out from the marina and gives you practical driving instruction.

How many people can we take?

From singles, couples to groups of up to 12 people, houseboating is suitable for all ages and is great value.  Boat capacity varies from boat to boat and you can choose from budget to luxury, from 2 to 12 berth.

Are houseboats suitable for children?

Yes!  Houseboat holidays are a great family getaway.  Some houseboats are more suitable for young children than others, so please check with us on the suitability of the houseboat of your choice, or we can help you choose the best boat for your holiday.  Like anywhere else with water, small children on a boat do require adult supervision at all times.  If you don't have a life jackets for your children, we do have some children's life jackets that you can borrow.

Can I bring my pet on the houseboat?

Sorry, due to health restrictions, we are unable to permit pets aboard the houseboats.   Pets and animals generally don't enjoy being in a confined areas so possibly another alternatively would be better for them.  There are several good pet motels in the area if you would like contact details.

Will my mobile phone work?

There is mobile phone coverage throughout the Tweed Valley.  Depending upon your carrier and distances from their towers, you may find coverage a little patchy in some areas.  If you particularly need to be in phone contact, please check your receiption before anchoring and it may simply be a case of moving a few 100 metres.

Is linen provided?

All of the houseboats are provided with pillows and doonas.  Aboard Runaway Bear, Pluto and Wanderer you need to bring (or hire from us) sheets and towels.  Aboard all other houseboats, you simply need to bring (or hire) towels.  A floor mat, hand towel and a couple of face washers are provided for each bathroom, together with a couple of guest soaps.

How far can we travel?

All the houseboats in our fleet can travel the Tweed River from Tweed Heads all the way to Condong.  Image Anne, Misty Blue, Wanderer, Pluto and Runaway Bear can cruise further upriver to Murwillumbah - nearly to the weir.  At Tumbulgum, the houseboats (except Pacific Blue) can also travel up the Rous River to Cemetery Bay.  In Tweed Heads, the houseboats can cruise up the Terranora Creek to Big Island or Womgin Island.  Over a 3 or 4 night houseboat booking we find most customers travel around 7 hours for their holiday - over a full week, generally around 10 hours.

Can we drink alcohol on a houseboat?

Normal drink driving rules apply to people driving a houseboat.  The driver may not exceed .05 same as when driving a car.  Apart from that, stay safe, respect any possible neighbours and have fun.

Can we drive the houseboat at night?

No!  Houseboats must not be driven after sunset.